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Frequently Asked Questions

Have questions about Irvine Nights at Great Park Live?

We've got you covered!  Our FAQ section provides all the essential information you need for a seamless and enjoyable experience. From event dates and ticket details to parking and amenities, find answers to common inquiries to help you plan your visit. If you don't see your question here, feel free to contact us for more information.  Let's make this summer unforgettable together!

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  • Where is Irvine Nights?

    📍 Great Park Live

    8000 Great Park Blvd. Irvine, CA 92618

    Where can I park?  

    🅿️ Parking is available at the Great Park. Follow the signs and staff instruction for designated parking areas. 

    🚗 Parking: Enjoy complimentary parking at The Great Park; Upgrade to Preferred Parking for only $20 available online. See parking maps below.

     

    Where do I get my parking pass?

    🚗 Your ticket serves as your parking pass. For VIP and preferred parking simply show the attendant your printed or saved ticket on your phone.   

    🅿️ VIP Parking: VIP parking is included with the purchase of a VIP ticket and your ticket serves as your parking pass. VIP Parking is located in Lot 1 on a first-come, first-serve basis. The VIP entrance is behind the stage in Lot 1; follow directional signage. If Lot 1 is full, overflow VIP parking is in the Preferred area of Lot 2.

     

    🚙 Preferred Parking: Your ticket is your parking pass, to use show it to the attendant at Lot 2 to be directed to the preferred parking area.

     

    ♿️ ADA Parking: Display your government issued ADA parking hanger or license plate to the attendants for directions to designated ADA parking spaces.

     

    What if I take an Uber or Lyft?

    🚗 If you're taking an Uber or Lyft, please use the designated rideshare drop-off and pick-up area in Lot 7. Follow the signs from there to walk over to the venue for easy access.

    Great Park Live Map
  • How can I purchase tickets?  
    🎟️ Tickets can be purchased online through our website only. Visit Upcoming Events to see available dates and purchase tickets. 

    Can I buy tickets at the door?  
    🎟️ No, tickets are only available online from our website, visit Upcoming Events to purchase

     

    What is the refund policy for tickets?  

    🎟️ All ticket sales are final. Refunds are only issued if an event is canceled. For more information, please refer to our refund policy on the website.  


    Where do I sit with a general admission ticket?  
    🎟️ While seating is available for purchase, all guests without reserved seats can enjoy the General Admission (GA) standing area, which offers a great view behind the reserved seating sections. Please refer to the map on each event page for the exact location

    Ticket Options and Inclusions:

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  • Who can go?  
    👨‍👩‍👧‍👦 Anyone of any age is welcome!

    What about my dog?  
    🐶 Sorry, Great Park Live has a no pets policy, only service animals are welcome at the amphitheater.
     
    What items are prohibited at the amphitheater?  
    🚫 Prohibited items include weapons, illegal substances, large bags, outside food and drinks, and more. For a full list of prohibited items, visit the Great Park Live website.
     
    What can I bring?  
    Items ALLOWED to be brought into the venue include:

    • Bag Policy:

      • Small clutch bags (maximum size 4.5”x6.5”); Approximately the size of a hand DO NOT need to be clear.

      • Bags larger than a small clutch (listed above), MUST be a clear plastic, vinyl or PVC material and may be NO LARGER than 12″x12″x6″

      • No other bags of any type will be allowed.

      • *Guests who require a Diaper Bag or purse/bag for Medical Items, such as prescription medication, breast pumps, and other special medical equipment, are permitted to bring a bag no larger than 12”x12”x16.” These medical and diaper bags must undergo mandatory additional screening and inspection.

    • Battery powered Fans (personal size only that DON’T mist)

    • Prior Approved Food – in a clear, 1-gallon zip lock bag (Guests with dietary restrictions and for baby food with prior approval from venue staff. Please email info@greatparklive.com for more information)

    • Hats (Remove prior to start of concert out of courtesy to prevent sight line obstructions) 

    • Lap blankets for personal use ONLY no larger than 45” x 55”

    • Seat Cushions: Small, non-metal seat cushions 

    • Water – up to 16oz in a factory-sealed plastic bottle and NOT frozen.

    ​​
    Items NOT ALLOWED to be brought into the venue include, but are not limited to:

    • Aerosols (i.e. hairspray, sunscreen etc.)

    All Alcohol, including wine.

    • ​Outside food and beverages.

    • Animals (except service animals)

    • Large or oversized bags/backpacks, such as luggage, duffel bags, or industrial/camping-sized backpacks or anything larger than 12″x12″x6″

    • Sports equipment including Beach balls, balloons, frisbees and related items.

    • Professions Cameras with detachable lenses or external zoom lenses

    • Any aluminum or glass containers

    • Open containers of any kind

    • Camelbacks/Water backpacks

    • Large metal key chains

    • Wallets with chains or chain accessories, studded bracelets, spikes, etc.

    • Fireworks

    • Coolers/Ice chests (Hard or Soft Sided) 

    • Illegal drugs/substances

    • Laser pointers

    • Smoking and vaping of any kind (Sec. 4-10-503. - Smoking prohibited in public places).

    • Noisemaking Devices (i.e., whistles, airhorns, cowbells, etc)

    • Remote controlled flying devices or UAVs (unmanned aerial vehicles, drones)

    • Wagons

    • Skateboards, Rollerblades, Bikes, Scooters, etc.

    • Chairs of any kind

    • Umbrellas

    • Misting fans

    • Unauthorized solicitations, handbills, promotions, sampling, giveaways & etc.

    • Weapons of any kind (including pepper spray)​

    Can I smoke at the amphitheater?  
    🚭 Smoking is prohibited at Great Park Live and the Great Park.
     
    Are there designated smoking areas available?  
    🚫 No, the venue is entirely smoke-free. Guests who wish to smoke must do so outside of the Great Park premises, in accordance with local laws and regulations.
     
    Does the no-smoking policy apply to electronic cigarettes and vaping devices?  
    🚭 Yes, the no-smoking policy includes the use of electronic cigarettes, vaping devices, and any other smoking-related products. These devices are also prohibited to maintain a healthy and safe environment.
     
    Can I bring my own chair for the concert?  
    🚫 No, outside furniture is prohibited. Reserved seating is available for purchase for shows via their ticketing links. If you require ADA accommodations, please contact info@greatparklive.com.

    Where do I sit with a general admission ticket?  
    🎟️ While seating is available for purchase, all guests without reserved seats can enjoy the General Admission (GA) standing area, which offers a great view behind the reserved seating sections. Please refer to the map on each event page for the exact location
     
    Can I bring my camera to events?  
    📸 Personal cameras and smartphones are generally permitted. Professional cameras and recording equipment are not allowed without prior approval from Irvine Nights staff. To submit an inquiry for media access, please contact info@irvinenights.com.
     

     


  • What food and drink options are available at Irvine Nights?  
    A variety of local vendors, the Great Park Live food and beverage service, food trucks, desserts, and so much more! Plus, 3 GA bars and 1 VIP-only bar. 🍕🍦
     
    Is outside food and drink allowed?  
    🚫 Outside food and beverages are not permitted unless approved in advance for dietary restrictions or baby food. Please email info@greatparklive.com for more information.
     
    Are there restrooms available?  
    🚻 Yes, there are restrooms available throughout the venue for guests including those designated for ADA access and restrooms with changing tables.
     
    How do I pay at the event?  
    💳 Great Park Live is a cash-free venue. We only accept credit and debit cards.

    Learn more at GreatParkLive.com

PSQ Productions
Irvine California
Great Park Live
©2024 by Irvine Nights, All Rights Reserved Worldwide.
Irvine Nights
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